At Annou, we want you to absolutely love your pieces. If something isn’t quite right, we’re here to make it easy.

We accept returns and exchanges within 7 days of receiving your order, as long as the item is unworn, unwashed, and in its original condition with all tags attached.

Here’s how it works:

• Returns: You may return eligible items for a refund or store credit.

• We currently do not offer courier or mail-in returns, returns must be made in person by the customer at our designated return location.

- Exchanges: Need a different size or style? We’re happy to exchange your item based on availability.

- Sustainability note: As a slow fashion brand, we produce in limited quantities and encourage mindful shopping. If you have any sizing or styling questions before purchasing, feel free to reach out, we are happy to help you make the right choice.

Please note:

- Sale items are final sale (no returns/ no exchanges).

- Exchange shipping costs are 8dt and are the responsibility of the customer (unless the item arrived damaged or incorrect).

To start a return or exchange, email us at contact@annou.tn with your order number and request.

We’ll guide you through the next steps.